NeckNudge FAQ

NeckNudge is a smart posture corrector designed to support better back and neck alignment. It uses gentle micro-vibration reminders when your posture starts to slip, helping you build healthier sitting and standing habits over time.

Wear NeckNudge comfortably on your upper back/neck area, turn it on, and set your preferred reminder mode. When it senses slouching or forward-head posture, it gives a gentle vibration cue so you can correct your posture naturally.

No. NeckNudge is designed as a reminder tool, not a rigid brace. The vibration prompts you to adjust your posture while still allowing you to move, sit, and work comfortably.

NeckNudge can be helpful for people who spend long hours at a desk, looking at a phone, studying, driving, or standing for work. It supports posture awareness for everyday back posture and neck hump support routines.

After placing your order, you should receive a confirmation email with your order details. This means your order has been received successfully.

Please contact us as soon as possible if you need to change or cancel your order. Once an order has been processed or shipped, changes may no longer be possible.

Contact us immediately with the correct shipping address. If your order has not yet been shipped, we will do our best to update it before dispatch.

Available payment methods are shown at checkout. You can choose your preferred payment option before completing your purchase.

Shipping times may vary depending on your location. Once your order has been processed, you will receive a tracking link so you can follow your delivery. Average delivery time is 2 - 9 days.

Yes. Once your order has been shipped, you will receive a tracking number by email. You can use this to check the latest delivery status.

Returns may be accepted according to our return policy. To be eligible, items usually need to be unused, unopened, and returned in their original packaging.

Please contact our support team as soon as possible with your order number and clear photos of the damaged item and packaging. We will review the issue and help with the next steps.